Privacy Policy

When you request a pickup, we collect the details you provide: your name, email address, phone number, pickup address and ZIP code, preferred pickup date and time, information about your items, and any photos you choose to upload.

We use this information to respond to your pickup request, arrange collection, evaluate and sell your items, communicate with you, and pay you proceeds from successful sales.

If you opt in to marketing communications, we may also send you occasional updates. You can unsubscribe at any time.

Pickup requests and uploaded photos are stored securely and are accessible only to authorized Consign Assist staff. [Details on retention periods to be confirmed.]

We do not sell your personal information. We may share limited information with service providers who help us operate (for example, shipping carriers or resale platforms) only as needed to provide our service. [List of providers to be confirmed.]

You may request access to, correction of, or deletion of your personal information by contacting us. [Contact method and process to be confirmed.]

We may update this policy from time to time. The final version will be published before launch.